Noah http://www.globaloutsourcing.com.au 5m 1,180
The views of this article are the perspective of the author and may not be reflective of Confessions of the Professions.
Outsourcing to the Philippines
The Philippines is one of the prime destinations in the world for companies looking to outsource their business processes and tasks. During the past decade, Business Process Outsourcing (BPO) has become one of the biggest contributors to its national economy, resulting in hundreds of outsourcing companies to be established, and millions of Filipinos being employed as outsourced workers by foreign companies.
This only implies that many businesses worldwide have already realized the benefits of outsourcing in the Philippines. From e-commerce and retail stores to financial and engineering firms, the Philippines can cater to wide range of sector given the large talent pool existing in the country.
Aside from its skilled workers, the proficiency of Filipinos in the English language, as well as their world-renowned work ethic and aptitude for innovation and creativity make this country globally competitive in the BPO landscape.
If you haven’t considered outsourcing some of your frontend and backend jobs in the Philippines, then you are missing a lot of big opportunities for your company. To better understand why thousands of businesses worldwide choose this country to send their in-house jobs, here are the key takeaways from the infographic below from Global Outsourcing which discuss the six advantages of outsourcing in the Philippines:
- Cheap labor and overhead cost.
- Excellent Communication Skills
- Quality Talent Pool
- Culturally Compatible with We
- Exceptional Work Ethic
- Strong Government Support
To learn more about this topic, check out the infographic below.
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6 ADVANTAGES OF OFFSHORE OUTSOURCING TO THE PHILIPPINES
As today’s business environment becomes more competitive and reducing operating and overhead costs becomes more challenging, many of today’s businesses are realising they need to find new ways and techniques to ensure they use their resources more efficiently to retain their competitive edge in the market.
One of the results of this pursuit if Offshore Outsourcing.
It si a type of business process outsouring (BPO) where a company will outsource some of its tasks or roles toa notehr country but with the equal expertise to save significant cost and retain focus on core functiosn of the business without compromising the quality of the outsourced jobs/tasks.
One of the results of this pursuit is Offshore Outsourcing.
In fact, the BPO industry in the Philippines is one of the biggest factors contributing to the sudden rise of its economic growth in recent years.
In this infographic, Global Outsourcing will present to you the top 6 benefits of offshorting your busienss processes to the Philippines in 2017.
1. Cheap Labour and Overhead Cost
The average hourly wage of a data entry specialist in Australia, according to PayScale is $24.00. In comparison, outsourcing to the Philippines will cost approximately 50% less!
This lower labor cost does not only relate to administrative jobs, but highly specialised jobs as well, such as inbound sales, telemarketing, graphic design, strategic management, and more.
The cost advantage not only also applies to salaries but to other business expenses as well such as office rental, utilities, supplies, and third-party services. This cost advantage is one of the leading reasons why the Philippines is the number one outsourcing destination in the world today.
2. Excellent Communication Skills
The Philippines has one of the highest English proficiency levels in the world. A study by GlobalEnglish rank Phillippines as the number one Business English language speaker in the world, beating other outsourcing destination countries like India and China.
The fact that Filipinos are excellent communicators both orally and in writing is one of the reasons why the Philippines rose to the top of the global call centre industry.
The English language is a fundamental part of their basic education cirriculum, which means many of them have been speaking the English language since they were children.
3. Quality Talent Pool
English proficiency-wise, there can be no doubt that the Philippines can easily outperform most of their rivals. But that is just the tip of the iceberg.
According to the Phillipines Statistics Authority, the Philippines had an amazing 97.5% literacy rate in 2013, which puts it on the same level as USA, UK, and Canada.
Today, approximately 90% of Philippines’ population is under 50 years old. That’s a large pool of working aged, educated, English-speaking talent.
In order to ensure that the Philippines can sustain this trend and supply the world market with highly-skilled individuals, it plans to do the following:
- Huge investments in education and training of technical skills
- Producing more qualified candidates by partnering with reputable universities and continuing subsidisation of state universities.
- Ongoing support from government agencies in improving and promoting 21st-century skills and ongoing professional development.
These initiatives will further secure the Philippines in the forefront of BPO industry in the years to come.
4. Culturally Compatible with Western Countries
After being a Spanish colony for more than three centuries, the Philippines was then governed by the United States for almost 50 years, transforming the country int a culturally compatible adaptable country for western economies.
Television and movie theatres are almost fully dedicated to American productions shown in English without subtitles. Both local and foreign manufacturers are also required to put information about their product using the English language on its packaging.
These initiatives will further secure the Philippines int eh forefront of BPO industry in the years to come.
Due to its widespread use, the Philippines government dedicated to make English as one of its official languages.
With the strong presence of the US in the past, the Philippines has developed a government that is somewhere similar to the US system. This makes Western companies more comfortable with doing business in the Philippines.
5. Exceptional Work Ethic
Filipinos take pride in having one of the best work ethics in the world. In a typical workplace, most of the Filipino workers are known to be friendly, hospitable, accommodating and empathetic.
All of these traits are just what business owners look for in their staff.
This impeccable work ethic is why Filipinos are very suitable for jobs like customer service and outbound marketing which requires a lot of interaction and coordination.
6. Strong Government Support
The BPO industry has contributed significantly to the rigorous economic growth of the Philippines in the past years.
Creating 10% of the country’s GDP, the indsutry has become the country’s largest source of private employment and the second-largest contributor of foreign exchange earnings after remittances.
Because of this, the Philippine government is a huge supporter of the industry. Several laws have been passed to protect the welfare and safety of BPO professionals, the National Information and Communications Technology council was founded, huge investments are being made in emerging cities, an increase in tax incentives has been rolled out and several BPO industry organisations were established.
Taking all these points into consideration, there can be no doubt that the Philippines is the obvious offshore outsourcing destination that you should choose if you are planning to outsource your business processes in 2017.
Enjoy all of these advantages this year by partnering with Global Outsourcing.
For more information, call us at 02 8916 6469 or send us an email at [email protected]
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