The views of this article are the perspective of the author and may not be reflective of Confessions of the Professions.
Settlements Of Major Call Centers For Overtime
Since the 1960s, call centers have provided solutions for companies of all sizes who need to quickly address the needs of a customer base. What you might not know, unless you work in a call center yourself or know someone who does, is that wage theft is a major problem in call centers.
There are several industries that are notorious for frequently having wage law violations, and call centers are one of them. In the past, it has been difficult to hold companies like these accountable for their actions against their employees. However, in recent years several major companies have come under fire for underpaying their workers. Several major companies, including AT&T, have settled with their workers for landmark amounts. This infographic details the most significant ones. You can learn more on WageAdvocates.com as well.
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