The views of this article are the perspective of the author and may not be reflective of Confessions of the Professions.
Sample of reported job titles:
Bulk Delivery Driver, Delivery Driver, Driver, Driver/Merchandiser, Package Car Driver, Package Delivery Driver, Route Driver, Route Supervisor, Service Provider, Truck Driver
- Obey traffic laws and follow established traffic and transportation procedures.
- Turn in receipts and money received from deliveries.
- Read maps and follow written or verbal geographic directions.
- Verify the contents of inventory loads against shipping papers.
- Load and unload trucks, vans, or automobiles.
- Drive vehicles with capacities under three tons to transport materials to and from specified destinations, such as railroad stations, plants, residences, offices, or within industrial yards.
- Maintain records, such as vehicle logs, records of cargo, or billing statements, in accordance with regulations.
- Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition.
- Present bills and receipts and collect payments for goods delivered or loaded.
- Report any mechanical problems encountered with vehicles.
- Perform emergency repairs, such as changing tires or installing light bulbs, fuses, tire chains, or spark plugs.
- Report delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios.
- Sell products from truck inventory and keep records of sales.
- Use and maintain the tools or equipment found on commercial vehicles, such as weighing or measuring devices.
- Communications server software — IBM Domino
- Data base user interface and query software — Recordkeeping software
- Industrial control software — FreightDATA; Package location and tracking software; Vehicle location and tracking software
- Internet browser software
- Inventory management software — Computerized inventory tracking software
- Office suite software — Microsoft Office
- Operating system software — Microsoft Windows
- Route navigation software — Automatic routing software
- Spreadsheet software — Microsoft Excel
Hot Technology — a technology requirement frequently included in employer job postings.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Operation and Control — Controlling operations of equipment or systems.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking — Talking to others to convey information effectively.
- Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Time Management — Managing one’s own time and the time of others.
- Far Vision — The ability to see details at a distance.
- Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Spatial Orientation — The ability to know your location in relation to the environment or to know where other objects are in relation to you.
- Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
- Near Vision — The ability to see details at close range (within a few feet of the observer).
- Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Response Orientation — The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
- Written Comprehension — The ability to read and understand information and ideas presented in writing.
- Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
- Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
- Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
- Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
- Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
- Speech Clarity — The ability to speak clearly so others can understand you.
- Speech Recognition — The ability to identify and understand the speech of another person.
- Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
- Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without ‘giving out’ or fatiguing.
- Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
- Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
- Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Detailed Work Activities
- Follow safety procedures for vehicle operation.
- Load shipments, belongings, or materials.
- Operate vehicles or material-moving equipment.
- Read maps to determine routes.
- Receive information or instructions for performing work assignments.
- Verify information or specifications.
- Record details of deliveries or shipments.
- Maintain vehicles in good working condition.
- Inspect motor vehicles.
- Collect fares or payment from customers.
- Report vehicle or equipment malfunctions.
- Notify others of emergencies, problems, or hazards.
- Record sales or transactions data.
- Sell products or services.
- Contact With Others — 76% responded “Constant contact with others.”
- In an Enclosed Vehicle or Equipment — 84% responded “Every day.”
- Time Pressure — 74% responded “Every day.”
- Face-to-Face Discussions — 67% responded “Every day.”
- Frequency of Decision Making — 68% responded “Every day.”
- Outdoors, Exposed to Weather — 61% responded “Every day.”
- Deal With External Customers — 59% responded “Extremely important.”
- Importance of Being Exact or Accurate — 23% responded “Important.”
- Exposed to Contaminants — 57% responded “Every day.”
- Impact of Decisions on Co-workers or Company Results — 44% responded “Very important results.”
- Freedom to Make Decisions — 42% responded “Some freedom.”
- Work With Work Group or Team — 40% responded “Extremely important.”
- Telephone — 48% responded “Every day.”
- Physical Proximity — 55% responded “Moderately close (at arm’s length).”
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 36% responded “More than half the time.”
- Very Hot or Cold Temperatures — 41% responded “Once a year or more but not every month.”
- Duration of Typical Work Week — 42% responded “More than 40 hours.”
- Structured versus Unstructured Work — 27% responded “Some freedom.”
- Consequence of Error — 25% responded “Fairly serious.”
- Level of Competition — 22% responded “Moderately competitive.”
- Spend Time Making Repetitive Motions — 25% responded “Continually or almost continually.”
- Sounds, Noise Levels Are Distracting or Uncomfortable — 36% responded “Every day.”
- Spend Time Sitting — 40% responded “Less than half the time.”
- Coordinate or Lead Others — 29% responded “Not important at all.”
- Deal With Unpleasant or Angry People — 39% responded “Once a month or more but not every week.”
|Title||Job Zone Two: Some Preparation Needed|
|Education||These occupations usually require a high school diploma.|
|Related Experience||Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.|
|Job Training||Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.|
|Job Zone Examples||These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.|
|SVP Range||(4.0 to < 6.0)|
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- Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Integrity — Job requires being honest and ethical.
- Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.
- Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Persistence — Job requires persistence in the face of obstacles.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Wages & Employment Trends
|Median wages (2018)||$15.78 hourly, $32,810 annual|
|Employment (2018)||1,001,000 employees|
|Projected growth (2018-2028)|
Average (4% to 6%)
|Projected job openings (2018-2028)||120,700|
|Top industries (2018)|
Source: Bureau of Labor Statistics 2018 wage data
and 2018-2028 employment projections
“Projected growth” represents the estimated change in total employment over the projections period (2018-2028). “Projected job openings” represent openings due to growth and replacement.
Sources of Additional Information
Sources are listed to provide additional information on related jobs, specialties, and/or industries.
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