The Saying No Framework
In any company, it may seem that the customer is always right, but unfortunately, it cannot always be this way. In many cases, “yes” can easily be done and for many companies, they are willing to … ( read more
Tag: customer
How To Recover From A Bad Company Review
You have worked hard to build up your company and invested a lot of time and money into your business, your products, and your services. You have learned Business 101 from experience, mastered Business Ethics 201, and even learned all … ( read more
Why You Should Not Rush To Leave Work
Why Rush To Leave Work So Soon? You Just Got Here 8 Hours Ago
Work is usually a set designated time. Normally you get into work around 8 or 9 AM if you work the day shift, you spend about … ( read more
The Focus On The Negative
Negative Reviews in Focus
It seems that one negative review can outweigh a dozen extremely positive reviews, especially when it is your business being reviewed under the magnifying glass. You work so hard to impress your clients and customers, only … ( read more
The Burden of Brand Recognition
Blessing and Curse of Brand Recognition
The greater your brand is recognized, the greater the burden on your company to provide an exceptional product or an exceptional service. Months and possibly even years have been spent preparing, investing, advertising, and … ( read more
The Customer Experience
Customer Service Experience Is Product Experience
In attending a business meeting for my company, I learned quite a few things about our business and what we focus on that makes us stand out above our competitors and achieve the success … ( read more
Where Have All The Good Servers Gone?
Where Is The Respect For The Customer?
I am not and I have never been a server (i.e. a waiter, a waitress, etc.). I have never been that person who waits on tables or brings food and drinks to people. … ( read more
Social Media for Ratings and Traffic
The Social Media Advantage
Social media websites attract millions of users each day, most of whom spend no less than an hour on their favorite social media website. From interacting with friends, family, and fans, to the influence of celebrities, … ( read more
5 Simple Ways to Amplify Your Business & Close Sales
My Image Source: Envato
Gone are the days when people sit down and wait for customers to flock the business premises and make purchases. Life has taken a new shape as more brands face completion from across the world. Thanks … ( read more
