If you can build a popular brand and gain loyal customers you can succeed on the high street where others have failed. In order to make an impact and fight off the competition, both on and offline, you need to … ( read more
Tag: package
Following The Zappos Model To Offering The Best Employee Benefits
What You Can Learn from Zappos on Offering the Best Employee Benefits
For the past five years, Zappos has made it onto Fortune Magazine’s Best Companies list. That’s a pretty prestigious list to find yourself on. Looks like selling shoes … ( read more
The Ideal Customer Experience [Infographic]
Ever have a bad experience with getting a package shipped? Maybe the right steps were not properly taken to ensure sufficient satisfaction. Well it is about more than just shipping orders.
Order fulfillment is a process that starts from the … ( read more
Rants from a UPS driver
Before i started this job I thought I was a pretty normal person and your avg. person in DC had common sense. Damn if I wasn’t wrong on that one. Now mind you the avg home price where i deliver … ( read more