Emma Sturgis https://www.klostermanbakery.com 2m 413 #rushes
The views of this article are the perspective of the author and may not be reflective of Confessions of the Professions.
Is Your Cafe Starting to Take Off? Tips for Surviving Lunch and Dinner Rushes
If you own a cafe, there’s nothing quite like the thrill of seeing it start to take off. With more customers coming in, you’re likely starting to experience lunch and dinner rushes. As your business grows, it’s important that you have strategies in place to handle these busy times. Here are some tips for surviving lunch and dinner rushes at your cafe.
Staff Up Accordingly
If you want to be prepared for the lunch and dinner rush, make sure that you staff up accordingly. It’s important to anticipate how many people will be coming in during peak hours so that you can adequately staff your cafe without overstaffing or understaffing. Make sure that your staff is well-trained and capable of handling a busy rush as well as any customer service issues that may arise during the busiest times.
Have a Plan for Food Prep
Another key component in surviving the lunch and dinner rush is making sure that food prep is handled properly. You don’t want customers waiting too long for their food or leaving because they’ve waited too long for their order. Have a plan in place for managing food prep efficiently, such as pre-making items ahead of time or having multiple chefs on hand at peak hours to help with orders quickly. Additionally, make sure all necessary ingredients are stocked up before each shift so that they are readily available when needed. For example, if you offer sandwiches in your cafe, make sure you order plenty of french baguette loaves ahead of time.
Provide Exceptional Service
Customer service can make or break a cafe during peak hours. During those moments when things get hectic and busy, it’s important to remain calm and provide exceptional service to each customer who comes through the door. Make sure your staff is friendly, helpful, and accommodating while also being able to accommodate last-minute requests from customers without issue. This will help ensure that customers leave feeling satisfied with their experience which will bring them back again soon.
Surviving lunch and dinner rushes can be tricky, but with proper preparation and planning, it can be done successfully. Use these tips as guidelines for ensuring that your cafe handles these busy times effectively so that customers keep coming back again and again. The success of your cafe depends on how well you handle peak times—so make sure you’re prepared!
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