The views of this article are the perspective of the author and may not be reflective of Confessions of the Professions.
Perform a variety of attending duties at amusement or recreation facility. May schedule use of recreation facilities, maintain and provide equipment to participants of sporting events or recreational pursuits, or operate amusement concessions and rides.
Sample of reported job titles:
Activities Attendant, Coaster Attendant, Golf Course Ranger, Golf Course Starter, Recreation Aide, Recreation Attendant, Recreation Clerk, Ride Operator, Ski Lift Operator, Sports Complex Attendant
Tasks | Technology Skills | Tools Used | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings | Additional Information
- Sell tickets and collect fees from customers.
- Provide information about facilities, entertainment options, and rules and regulations.
- Keep informed of shut-down and emergency evacuation procedures.
- Direct patrons to rides, seats, or attractions.
- Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.
- Record details of attendance, sales, receipts, reservations, or repair activities.
- Maintain inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.
- Tend amusement booths in parks, carnivals, or stadiums, performing duties, such as conducting games, photographing patrons, or awarding prizes.
- Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals.
- Clean sporting equipment, vehicles, rides, booths, facilities, or grounds.
- Inspect equipment to detect wear and damage and perform minor repairs, adjustments, or maintenance tasks, such as oiling parts.
- Verify, collect, or punch tickets before admitting patrons to venues, such as amusement parks and rides.
- Fasten safety devices for patrons, or provide them with directions for fastening devices.
- Announce or describe amusement park attractions to patrons to entice customers to games and other entertainment.
- Schedule the use of recreation facilities, such as golf courses, tennis courts, bowling alleys, or softball diamonds.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Speaking — Talking to others to convey information effectively.
- Service Orientation — Actively looking for ways to help people.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.
- Speech Clarity — The ability to speak clearly so others can understand you.
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Speech Recognition — The ability to identify and understand the speech of another person.
- Near Vision — The ability to see details at close range (within a few feet of the observer).
- Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
- Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
- Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
- Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
- Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
- Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
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Detailed Work Activities
- Explain regulations, policies, or procedures.
- Sell products or services.
- Provide attraction or event information to patrons.
- Maintain knowledge of business operations.
- Conduct amusement or gaming activities.
- Provide patrons with directions to locales or attractions.
- Communicate with management or other staff to resolve problems.
- Monitor operational quality or safety.
- Assist patrons with entering or exiting vehicles or other forms of transportation.
- Maintain financial or account records.
- Prepare operational reports or records.
- Clean facilities or work areas.
- Clean tools or equipment.
- Inspect equipment to ensure proper functioning.
- Verify patron or staff credentials.
- Maintain supply or equipment inventories.
- Arrange facility schedules.
- Distribute resources to patrons or employees.
- Drive trucks or other vehicles to or at work sites.
- Face-to-Face Discussions — 99% responded “Every day.”
- Contact With Others — 96% responded “Constant contact with others.”
- Deal With External Customers — 91% responded “Extremely important.”
- Work With Work Group or Team — 66% responded “Extremely important.”
- Spend Time Standing — 55% responded “Continually or almost continually.”
- Physical Proximity — 64% responded “Moderately close (at arm’s length).”
- Outdoors, Exposed to Weather — 64% responded “Every day.”
- Coordinate or Lead Others — 34% responded “Extremely important.”
- Spend Time Walking and Running — 29% responded “Continually or almost continually.”
- Deal With Unpleasant or Angry People — 46% responded “Once a week or more but not every day.”
- Freedom to Make Decisions — 21% responded “Limited freedom.”
- Public Speaking — 48% responded “Every day.”
- Spend Time Making Repetitive Motions — 23% responded “Less than half the time.”
- Impact of Decisions on Co-workers or Company Results — 42% responded “Important results.”
- Outdoors, Under Cover — 33% responded “Every day.”
- Frequency of Decision Making — 30% responded “Once a month or more but not every week.”
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 28% responded “Never.”
- Indoors, Not Environmentally Controlled — 53% responded “Every day.”
- Structured versus Unstructured Work — 35% responded “Some freedom.”
- Importance of Repeating Same Tasks — 36% responded “Important.”
- Very Hot or Cold Temperatures — 22% responded “Never.”
|Title||Job Zone One: Little or No Preparation Needed|
|Education||Some of these occupations may require a high school diploma or GED certificate.|
|Related Experience||Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.|
|Job Training||Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.|
|Job Zone Examples||These occupations involve following instructions and helping others. Examples include food preparation workers, dishwashers, sewing machine operators, landscaping and groundskeeping workers, logging equipment operators, and baristas.|
|SVP Range||(Below 4.0)|
Interest code: ECR
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- Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Integrity — Job requires being honest and ethical.
- Persistence — Job requires persistence in the face of obstacles.
- Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Wages & Employment Trends
|Median wages (2020)||$11.90 hourly, $24,760 annual|
|Employment (2019)||357,700 employees|
|Projected growth (2019-2029)||
Much faster than average (8% or higher)
|Projected job openings (2019-2029)||81,800|
|Top industries (2019)|
Source: Bureau of Labor Statistics 2020 wage data
and 2019-2029 employment projections
“Projected growth” represents the estimated change in total employment over the projections period (2019-2029). “Projected job openings” represent openings due to growth and replacement.
Sources of Additional Information
Sources are listed to provide additional information on related jobs, specialties, and/or industries.
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