U.S. Department of Labor, Employment and Training Administration https://www.onetonline.org 9m 2,310 #insights
The views of this article are the perspective of the author and may not be reflective of Confessions of the Professions.
Sample of reported job titles:
Designer, Floral Artist, Floral Clerk, Floral Department Specialist, Floral Designer, Florist, Wedding Decorator
Tasks | Technology Skills | Tools Used | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings | Additional Information
- Confer with clients regarding price and type of arrangement desired and the date, time, and place of delivery.
- Select flora and foliage for arrangements, working with numerous combinations to synthesize and develop new creations.
- Order and purchase flowers and supplies from wholesalers and growers.
- Deliver arrangements to customers, or oversee employees responsible for deliveries.
- Plan arrangement according to client’s requirements, utilizing knowledge of design and properties of materials, or select appropriate standard design pattern.
- Water plants, and cut, condition, and clean flowers and foliage for storage.
- Trim material and arrange bouquets, wreaths, terrariums, and other items using trimmers, shapers, wire, pins, floral tape, foam, and other materials.
- Wrap and price completed arrangements.
- Perform office and retail service duties such as keeping financial records, serving customers, answering telephones, selling giftware items and receiving payment.
- Unpack stock as it comes into the shop.
- Create and change in-store and window displays, designs, and looks to enhance a shop’s image.
- Inform customers about the care, maintenance, and handling of various flowers and foliage, indoor plants, and other items.
- Perform general cleaning duties in the store to ensure the shop is clean and tidy.
- Decorate or supervise the decoration of buildings, halls, churches, or other facilities for parties, weddings and other occasions.
- Conduct classes or demonstrations, or train other workers.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking — Talking to others to convey information effectively.
- Service Orientation — Actively looking for ways to help people.
- Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Time Management — Managing one’s own time and the time of others.
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
- Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Operations Analysis — Analyzing needs and product requirements to create a design.
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
- Near Vision — The ability to see details at close range (within a few feet of the observer).
- Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Speech Clarity — The ability to speak clearly so others can understand you.
- Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness.
- Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Speech Recognition — The ability to identify and understand the speech of another person.
- Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
- Far Vision — The ability to see details at a distance.
- Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
- Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without ‘giving out’ or fatiguing.
- Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
- Written Comprehension — The ability to read and understand information and ideas presented in writing.
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
- Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
- Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
- Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
- Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
- Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Detailed Work Activities
- Confer with clients to determine needs.
- Select materials or props.
- Arrange delivery of goods or services.
- Maintain inventories of materials, equipment, or products.
- Develop artistic or design concepts for decoration, exhibition, or commercial purposes.
- Construct distinctive physical objects for artistic, functional, or commercial purposes.
- Maintain records, documents, or other files.
- Provide educational information to the public.
- Arrange artwork, products, or props.
- Train others on work processes.
Find occupations related to multiple detailed work activities
- Deal With External Customers — 86% responded “Extremely important.”
- Face-to-Face Discussions — 86% responded “Every day.”
- Structured versus Unstructured Work — 75% responded “A lot of freedom.”
- Contact With Others — 78% responded “Constant contact with others.”
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 61% responded “Continually or almost continually.”
- Work With Work Group or Team — 68% responded “Extremely important.”
- Electronic Mail — 72% responded “Every day.”
- Freedom to Make Decisions — 56% responded “A lot of freedom.”
- Coordinate or Lead Others — 47% responded “Extremely important.”
- Spend Time Standing — 20% responded “About half the time.”
- Indoors, Environmentally Controlled — 64% responded “Every day.”
- Time Pressure — 52% responded “Every day.”
- Responsibility for Outcomes and Results — 56% responded “High responsibility.”
- Physical Proximity — 92% responded “Moderately close (at arm’s length).”
- Responsible for Others’ Health and Safety — 41% responded “High responsibility.”
- Letters and Memos — 46% responded “Every day.”
- Deal With Unpleasant or Angry People — 44% responded “Once a week or more but not every day.”
- Spend Time Making Repetitive Motions — 60% responded “About half the time.”
- Frequency of Decision Making — 39% responded “Once a week or more but not every day.”
- Outdoors, Exposed to Weather — 27% responded “Every day.”
- Spend Time Walking and Running — 35% responded “About half the time.”
- Importance of Being Exact or Accurate — 43% responded “Fairly important.”
|Title||Job Zone Two: Some Preparation Needed|
|Education||These occupations usually require a high school diploma.|
|Related Experience||Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.|
|Job Training||Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.|
|Job Zone Examples||These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.|
|SVP Range||(4.0 to < 6.0)|
Interest code: AER
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- Artistic — Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
- Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Integrity — Job requires being honest and ethical.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.
- Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Persistence — Job requires persistence in the face of obstacles.
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
- Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
- Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Wages & Employment Trends
|Median wages (2020)||$14.01 hourly, $29,140 annual|
|Employment (2019)||51,800 employees|
|Projected growth (2019-2029)|
Decline (-1% or lower)
|Projected job openings (2019-2029)||3,000|
|Top industries (2019)|
Source: Bureau of Labor Statistics 2020 wage data
and 2019-2029 employment projections
“Projected growth” represents the estimated change in total employment over the projections period (2019-2029). “Projected job openings” represent openings due to growth and replacement.
Sources of Additional Information
Sources are listed to provide additional information on related jobs, specialties, and/or industries.
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