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Online Payroll Services
According to an IBISWorld market intelligence report, the payroll industry is worth $61 billion in the US alone and had an annual growth rate of 3% between 2009 and 2014. Payroll management can be a complex process. It takes time and resources to ensure it is done correctly and paying employees is a crucial part of all businesses.
The industry as a whole has a significant number of small companies that provide payroll and other services to SMEs and larger sole proprietors and partnerships. What is interesting is that according to IBISWorld 2014 statistics, 4 large companies actually account for almost 20% of the total industry revenue.
While many companies outsource their payroll, in the wake of the economic downturn in recent years, some companies have taken their payroll in house and starting using online payroll services. This infographic compares and contrasts 2 of the largest online payroll providers available on the market today – Intuit and ADP.
Payroll is a lot more complex than simply paying wages. Payroll deductions, changing healthcare laws and annual leave accruals are just some of the areas that are included in the vast area of payroll. Both Intuit and ADP have many features in common; but specifically in terms of tax services, a crucial area of payroll, it is worth noting that ADP charges extras for certain tax form processing and mailing for US based companies, whereas Intuit does not.
When comparing and contrasting payment options, it is worth noting that Intuit does not offer cheque signing and stuffing as a service. Any company who requires this as a priority may be best suited to using ADP. A crucial aspect of choosing a payroll provider, whether outsourced to a firm or using an online service, is the level of customer support that is on offer, especially should anything go wrong. ADP provides 24/7 live support, a very attractive offering and while Intuit provides a very comprehensive 12 hours per weekday offering, there is none at weekends.
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The SMEs Guide To Online Payroll Services
- Paying employees is a crucial part of any business.
- Payroll management is a complex process that takes up time and resources.
- It is not just about keeping track of employee payments.
- It is also about managing issues such as payroll deductions, changing health care laws and PTO accruals, in addition to filling and paying taxes correctly.
Always look into and compare and contrast the following options that an online payroll service provider should offer.
- Payroll Features
- Payment Options
- Help and Support
- Tax Services
Intuit and ADP are the most popular online payroll providers on the market. But which should you choose any why?
Intuit vs ADP
Payroll Features in Common*
- Includes payroll reports and an option to export into a PDF or excel file format
- Sets up payroll deductions and employer contributions
- Tracks employee accruals e.g. PTO
- Options to set up wage garnishments if required
- Includes an employee self-service portal that allows access to their individual payroll and tax information
- Includes a custom payroll reminder facility to approve payroll or perform administrative tasks
*Note: Both are feature rich and provide the same types of payroll features
Tax Services In Common
- A tax accuracy guarantee
- Files and pays your payroll taxes
- Handles new employee reporting
- Includes W-2 & 1099 form processing, printing, and mailing at the end of the year for US based companies
- This service is charged as an extra
Payment Options In Common
- Unlimited monthly payments, but you might be charged per employee, per payroll
- Options to pay hourly, salaried, and contracted employees
- Options to pay employees by direct deposit, by pay cards, and to print checks on site
Payment Options Differences
- Check signing and stuffing service is not offered
- Check signing and stuffing service allows for printing of signed checks and placing them in envelopes for mailing
Help and Support in Common
- Customer support via 4 options; phone, email, live chat, and forums
- Have online resources such as videos and FAQs on the company website
- US based companies have access to links and online tools for the Affordable Care Act
- Neither service has a dedicated account specialist compared to other online payroll companies who do which include 101Pay, APS, and BenefitMall
Help and Support Differences
- 12 hours per weekday but no support on weekends
- Offers 24/7 live support
Contracts and Fees
- There are no contracts with Intuit or ADP
Contracts and Fees Differences
- Average cost of $89* dollars per month
- Additional state tax applies at $12 per payroll
- Average cost of $84.50* dollars per month
- Additional state tax applies at $7 per payroll
*Note: based on 5 employees paid bi-weekly
- Both Intuit and ADP are compatible with accounting software QuickBooks and QuickBooks Online
*Note: The above are based on the Intuit Full Service Payroll package and the ADP Enhanced Payroll package.
Best of the Rest