The views of this article are the perspective of the author and may not be reflective of Confessions of the Professions.
Supervise and coordinate the activities of ground crew in the loading, unloading, securing, and staging of aircraft cargo or baggage. May determine the quantity and orientation of cargo and compute aircraft center of gravity. May accompany aircraft as member of flight crew and monitor and handle cargo in flight, and assist and brief passengers on safety and emergency procedures. Includes loadmasters.
Sample of reported job titles:
Cargo Supervisor, Ground Operations Supervisor, Line Service Supervisor (LSS), Loadmaster, Ramp and Cargo Supervisor, Ramp Supervisor
Determine the quantity and orientation of cargo, and compute an aircraft’s center of gravity.
Direct ground crews in the loading, unloading, securing, or staging of aircraft cargo or baggage.
Train new employees in areas such as safety procedures or equipment operation.
Distribute cargo to maximize use of space.
Calculate load weights for different aircraft compartments, using charts and computers.
Accompany aircraft as a member of the flight crew to monitor and handle cargo in flight.
Hot Technologies are requirements frequently included in employer job postings.
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
Inspecting Equipment, Structures, or Materials — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Communicating with People Outside the Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.
Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Detailed Work Activities
Calculate weights, volumes or other characteristics of materials.
Direct material handling or moving activities.
Train personnel on proper operational procedures.
Load shipments, belongings, or materials.
Monitor cargo area conditions.
Electronic Mail — 98% responded “Every day.”
Face-to-Face Discussions — 96% responded “Every day.”
Telephone — 95% responded “Every day.”
Contact With Others — 89% responded “Constant contact with others.”
Work With Work Group or Team — 85% responded “Extremely important.”
Frequency of Decision Making — 73% responded “Every day.”
Time Pressure — 81% responded “Every day.”
Sounds, Noise Levels Are Distracting or Uncomfortable — 13% responded “Once a week or more but not every day.”
Impact of Decisions on Co-workers or Company Results — 70% responded “Very important results.”
Importance of Being Exact or Accurate — 66% responded “Extremely important.”
Responsible for Others’ Health and Safety
Freedom to Make Decisions
Indoors, Not Environmentally Controlled — 86% responded “Every day.”
Structured versus Unstructured Work — 62% responded “A lot of freedom.”
Outdoors, Exposed to Weather — 78% responded “Every day.”
Responsibility for Outcomes and Results — 14% responded “Moderate responsibility.”
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 71% responded “Every day.”
Deal With External Customers — 60% responded “Extremely important.”
In an Enclosed Vehicle or Equipment — 53% responded “Every day.”
Indoors, Environmentally Controlled — 60% responded “Every day.”
Frequency of Conflict Situations — 62% responded “Once a week or more but not every day.”
Coordinate or Lead Others — 19% responded “Very important.”
In an Open Vehicle or Equipment — 14% responded “Never.”
Importance of Repeating Same Tasks — 47% responded “Extremely important.”
Deal With Unpleasant or Angry People — 43% responded “Once a week or more but not every day.”
Duration of Typical Work Week — 60% responded “40 hours.”
Physical Proximity — 43% responded “Very close (near touching).”
Consequence of Error — 59% responded “Extremely serious.”
Letters and Memos — 32% responded “Every day.”
Exposed to Hazardous Equipment — 49% responded “Every day.”
Spend Time Standing — 39% responded “More than half the time.”
Exposed to Contaminants — 41% responded “Once a week or more but not every day.”
Very Hot or Cold Temperatures — 29% responded “Every day.”
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 40% responded “Continually or almost continually.”
Spend Time Making Repetitive Motions — 45% responded “Less than half the time.”
Spend Time Walking and Running — 26% responded “More than half the time.”
- Job Zone Two: Some Preparation Needed
- These occupations usually require a high school diploma.
- Related Experience
- Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
- Job Training
- Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
- Job Zone Examples
- These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.
- SVP Range
- 3 months to 1 year of preparation (4.0 to < 6.0)
Training & Credentials
- State training
- Local training
- Have a career path or location in mind? Visit Apprenticeship.gov
to find apprenticeship opportunities near you.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Speaking — Talking to others to convey information effectively.
Time Management — Managing one’s own time and the time of others.
Coordination — Adjusting actions in relation to others’ actions.
Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Instructing — Teaching others how to do something.
Writing — Communicating effectively in writing as appropriate for the needs of the audience.
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
Mathematics — Using mathematics to solve problems.
Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Geography — Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
How much education does a new hire need to perform a job in this occupation? Respondents said:
High school diploma or equivalent requiredmore info
Bachelor’s degree required
Less than high school diploma required
Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
Far Vision — The ability to see details at a distance.
Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
Near Vision — The ability to see details at close range (within a few feet of the observer).
Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
Speech Recognition — The ability to identify and understand the speech of another person.
Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Speech Clarity — The ability to speak clearly so others can understand you.
Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
Auditory Attention — The ability to focus on a single source of sound in the presence of other distracting sounds.
Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without “giving out” or fatiguing.
Written Comprehension — The ability to read and understand information and ideas presented in writing.
Written Expression — The ability to communicate information and ideas in writing so others will understand.
Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
Rate Control — The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
Speed of Closure — The ability to quickly make sense of, combine, and organize information into meaningful patterns.
Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Integrity — Job requires being honest and ethical.
Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.
Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Initiative — Job requires a willingness to take on responsibilities and challenges.
Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
Persistence — Job requires persistence in the face of obstacles.
Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Wages & Employment Trends
- Median wages (2020)
- $25.77 hourly, $53,610 annual
- State wages
- Local wages
- Employment (2020)
- 11,000 employees
- Projected growth (2020-2030)
Faster than average (10% to 15%)
- Projected job openings (2020-2030)
- State trends
- Top industries (2020)
Source: Bureau of Labor Statistics 2020 wage data
and 2020-2030 employment projections
“Projected growth” represents the estimated change in total employment over the projections period (2020-2030). “Projected job openings” represent openings due to growth and replacement.
Job Openings on the Web
- State job openings
- Local job openings