The views of this article are the perspective of the author and may not be reflective of Confessions of the Professions.
Sample of reported job titles:
Attendant, Operating Room Assistant, Orderly, Patient Care Assistant (PCA), Patient Care Technician (PCT), Patient Escort, Patient Transporter, Radiology Transporter, Resident Assistant, Transporter
- Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.
- Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.
- Disinfect or sterilize equipment or supplies, using germicides or sterilizing equipment.
- Clean equipment, such as wheelchairs, hospital beds, or portable medical equipment, documenting needed repairs or maintenance.
- Respond to emergency situations, such as emergency medical calls, security calls, or fire alarms.
- Change soiled linens, such as bed linens, drapes, or cubicle curtains.
- Carry messages or documents between departments.
- Transport portable medical equipment or medical supplies between rooms or departments.
- Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.
- Collect and transport infectious or hazardous waste in closed containers for sterilization or disposal, in accordance with applicable law, standards, or policies.
- Transport specimens, laboratory items, or pharmacy items, ensuring proper documentation and delivery to authorized personnel.
- Collect soiled linen or trash.
- Provide physical support to patients to assist them to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
- Separate collected materials for disposal, recycling, or reuse, in accordance with environmental policies.
- Restrain patients to prevent violence or injury or to assist physicians or nurses to administer treatments.
- Turn or reposition bedridden patients, alone or with assistance, to prevent bedsores.
- Take and record vital signs, such as temperature, blood pressure, pulse rate, or respiration rate, as directed by medical or nursing staff.
- Position or hold patients in position for surgical preparation.
- Stock utility rooms, nonmedical storage rooms, or cleaning carts with supplies.
- Answer patient call signals, signal lights, bells, or intercom systems to determine patients’ needs.
- Stock or issue medical supplies, such as dressing packs or treatment trays.
- Transport bodies to the morgue.
- Medical software — Electronic medical record EMR software; GE Healthcare Centricity EMR; Medical record charting software
- Operating system software — Microsoft Windows
Hot Technology — a technology requirement frequently included in employer job postings.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Service Orientation — Actively looking for ways to help people.
- Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking — Talking to others to convey information effectively.
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without ‘giving out’ or fatiguing.
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Speech Recognition — The ability to identify and understand the speech of another person.
- Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
- Near Vision — The ability to see details at close range (within a few feet of the observer).
- Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
- Speech Clarity — The ability to speak clearly so others can understand you.
- Dynamic Strength — The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
- Explosive Strength — The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
- Gross Body Equilibrium — The ability to keep or regain your body balance or stay upright when in an unstable position.
- Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
- Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
- Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
- Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
- Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
- Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Detailed Work Activities
- Adjust positions of patients on beds or tables.
- Clean medical equipment.
- Move patients to or from treatment areas.
- Dispose of biomedical waste in accordance with standards.
- Transport biological or other medical materials.
- Clean patient rooms or patient treatment rooms.
- Assist patients with daily activities.
- Hold patients to ensure proper positioning or safety.
- Assess physical conditions of patients to aid in diagnosis or treatment.
- Record vital statistics or other health information.
- Stock medical or patient care supplies.
- Feed patients.
- Contact With Others — 95% responded “Constant contact with others.”
- Exposed to Disease or Infections — 89% responded “Every day.”
- Physical Proximity — 87% responded “Very close (near touching).”
- Telephone — 90% responded “Every day.”
- Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 83% responded “Every day.”
- Indoors, Environmentally Controlled — 91% responded “Every day.”
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 73% responded “Continually or almost continually.”
- Spend Time Walking and Running — 70% responded “Continually or almost continually.”
- Spend Time Standing — 64% responded “Continually or almost continually.”
- Importance of Being Exact or Accurate — 63% responded “Extremely important.”
- Responsible for Others’ Health and Safety — 69% responded “Very high responsibility.”
- Work With Work Group or Team — 72% responded “Extremely important.”
- Face-to-Face Discussions — 74% responded “Every day.”
- Frequency of Decision Making — 72% responded “Every day.”
- Spend Time Bending or Twisting the Body — 47% responded “Continually or almost continually.”
- Spend Time Making Repetitive Motions — 57% responded “Continually or almost continually.”
- Time Pressure — 68% responded “Every day.”
- Impact of Decisions on Co-workers or Company Results — 52% responded “Very important results.”
- Importance of Repeating Same Tasks — 51% responded “Extremely important.”
- Freedom to Make Decisions — 50% responded “Some freedom.”
- Deal With Unpleasant or Angry People — 44% responded “Once a week or more but not every day.”
- Coordinate or Lead Others — 44% responded “Extremely important.”
- Consequence of Error — 54% responded “Extremely serious.”
- Structured versus Unstructured Work — 53% responded “Some freedom.”
- Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection — 40% responded “Every day.”
- Frequency of Conflict Situations — 52% responded “Every day.”
- Deal With External Customers — 38% responded “Extremely important.”
- Exposed to Contaminants — 46% responded “Every day.”
- Cramped Work Space, Awkward Positions — 32% responded “Every day.”
- Level of Competition — 38% responded “Moderately competitive.”
- Responsibility for Outcomes and Results — 27% responded “No responsibility.”
|Title||Job Zone Two: Some Preparation Needed|
|Education||These occupations usually require a high school diploma.|
|Related Experience||Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.|
|Job Training||Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.|
|Job Zone Examples||These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.|
|SVP Range||(4.0 to < 6.0)|
Interest code: CRS
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- Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
- Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.
- Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Integrity — Job requires being honest and ethical.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Persistence — Job requires persistence in the face of obstacles.
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Wages & Employment Trends
|Median wages (2018)||$13.49 hourly, $28,060 annual|
|Employment (2018)||51,000 employees|
|Projected growth (2018-2028)||
Average (4% to 6%)
|Projected job openings (2018-2028)||6,100|
|Top industries (2018)||Health Care and Social Assistance|
Source: Bureau of Labor Statistics 2018 wage data
and 2018-2028 employment projections
“Projected growth” represents the estimated change in total employment over the projections period (2018-2028). “Projected job openings” represent openings due to growth and replacement.
Sources of Additional Information
Sources are listed to provide additional information on related jobs, specialties, and/or industries.
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