ONET Insights: Transportation, Storage, and Distribution Managers

U.S. Department of Labor, Employment and Training Administration https://www.onetonline.org 15m 3,692 #insights

Tasks

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Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
Plan, develop, or implement warehouse safety and security programs and activities.
Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements.
Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.
Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.
Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, environmental policies, or government regulations.
Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers.
Monitor inventory levels of products or materials in warehouses.
Establish or monitor specific supply chain-based performance measurement systems.
Prepare and manage departmental budgets.
Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
Prepare management recommendations, such as proposed fee and tariff increases or schedule changes.
Interview, select, and train warehouse and supervisory personnel.
Advise sales and billing departments of transportation charges for customers’ accounts.
Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services.
Confer with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing.
Implement specific customer requirements, such as internal reporting or customized transportation metrics.
Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
Examine invoices and shipping manifests for conformity to tariff and customs regulations.
Plan or implement energy saving changes to transportation services, such as reducing routes, optimizing capacities, employing alternate modes of transportation, or minimizing idling.
Evaluate contractors or business partners for operational efficiency or safety or environmental performance records.
Negotiate with carriers, warehouse operators, or insurance company representatives for services and preferential rates.
Develop or implement plans for facility modification or expansion, such as equipment purchase or changes in space allocation or structural design.
Direct inbound or outbound operations, such as transportation or warehouse activities, safety performance, and logistics quality management.
Plan or implement improvements to internal or external systems or processes.
Recommend or authorize capital expenditures for acquisition of new equipment or property to increase efficiency and services.
Review invoices, work orders, consumption reports, or demand forecasts to estimate peak performance periods and to issue work assignments.

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Technology Skills

Hot Technology — a technology requirement frequently included in employer job postings.

Knowledge

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Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

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Skills

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Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Speaking — Talking to others to convey information effectively.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination — Adjusting actions in relation to others’ actions.
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Writing — Communicating effectively in writing as appropriate for the needs of the audience.
Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Time Management — Managing one’s own time and the time of others.
Negotiation — Bringing others together and trying to reconcile differences.
Persuasion — Persuading others to change their minds or behavior.
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do.
Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Instructing — Teaching others how to do something.
Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Mathematics — Using mathematics to solve problems.
Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.
Service Orientation — Actively looking for ways to help people.
Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Abilities

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Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
Written Comprehension — The ability to read and understand information and ideas presented in writing.
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Written Expression — The ability to communicate information and ideas in writing so others will understand.
Speech Recognition — The ability to identify and understand the speech of another person.
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
Speech Clarity — The ability to speak clearly so others can understand you.
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Near Vision — The ability to see details at close range (within a few feet of the observer).
Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.

Work Activities

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Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Communicating with People Outside the Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.
Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
Inspecting Equipment, Structures, or Materials — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Providing Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

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Detailed Work Activities

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Supervise employees.
Implement organizational process or policy changes.
Develop safety standards, policies, or procedures.
Inspect condition or functioning of facilities or equipment.
Purchase materials, equipment, or other resources.
Confer with organizational members to accomplish work activities.
Analyze data to inform operational decisions or activities.
Implement transportation changes to reduce environmental impact.
Resolve customer complaints or problems.
Develop emergency response plans or procedures.
Document organizational or operational procedures.
Monitor activities of individuals to ensure safety or compliance with rules.
Analyze financial records to improve efficiency.
Monitor inventories of products or materials.
Monitor organizational procedures to ensure proper functioning.
Prepare operational budgets.
Advise others on business or operational matters.
Monitor organizational compliance with regulations.
Analyze financial records to improve budgeting or planning.
Conduct employee training programs.
Hire personnel.
Interview employees, customers, or others to collect information.
Maintain operational records.
Develop operating strategies, plans, or procedures for green or sustainable operations.
Examine financial records to ensure compliance with policies or regulations.
Monitor performance of organizational members or partners.
Negotiate contracts for transportation, distribution, or logistics services.
Plan facility layouts or designs.
Analyze forecasting data to improve business decisions.
Approve expenditures.
Develop operating strategies, plans, or procedures.
Direct organizational operations, projects, or services.

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Work Context

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Electronic Mail — How often do you use electronic mail in this job?
Telephone — How often do you have telephone conversations in this job?
Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?
Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Work With Work Group or Team — How important is it to work with others in a group or team in this job?
Frequency of Decision Making — How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
Time Pressure — How often does this job require the worker to meet strict deadlines?
Freedom to Make Decisions — How much decision making freedom, without supervision, does the job offer?
Indoors, Environmentally Controlled — How often does this job require working indoors in environmentally controlled conditions?
Importance of Being Exact or Accurate — How important is being very exact or highly accurate in performing this job?
Responsibility for Outcomes and Results — How responsible is the worker for work outcomes and results of other workers?
Impact of Decisions on Co-workers or Company Results — What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
Letters and Memos — How often does the job require written letters and memos?
Structured versus Unstructured Work — To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
Responsible for Others’ Health and Safety — How much responsibility is there for the health and safety of others in this job?
Coordinate or Lead Others — How important is it to coordinate or lead others in accomplishing work activities in this job?
Deal With External Customers — How important is it to work with external customers or the public in this job?
Frequency of Conflict Situations — How often are there conflict situations the employee has to face in this job?
Indoors, Not Environmentally Controlled — How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)?
Spend Time Sitting — How much does this job require sitting?
Deal With Unpleasant or Angry People — How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
Level of Competition — To what extent does this job require the worker to compete or to be aware of competitive pressures?
Importance of Repeating Same Tasks — How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?
Sounds, Noise Levels Are Distracting or Uncomfortable — How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
In an Enclosed Vehicle or Equipment — How often does this job require working in a closed vehicle or equipment (e.g., car)?
Consequence of Error — How serious would the result usually be if the worker made a mistake that was not readily correctable?

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Job Zone

Title	Job Zone Four: Considerable Preparation Needed
Education	Most of these occupations require a four-year bachelor’s degree, but some do not.
Related Experience	A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Job Training	Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Job Zone Examples	Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators.
SVP Range	(7.0 to < 8.0)

Interests

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Interest code: ECR

Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.

Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Work Styles

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Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Integrity — Job requires being honest and ethical.
Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Initiative — Job requires a willingness to take on responsibilities and challenges.
Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
Persistence — Job requires persistence in the face of obstacles.
Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.
Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Work Values

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Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Wages & Employment Trends

Median wages (2020)	$46.34 hourly, $96,390 annual
State wages
Local wages

Employment (2020)	137,600 employees
Projected growth (2020-2030)	Average (5% to 10%)
Projected job openings (2020-2030)	11,800
State trends

Top industries (2020)

Source: Bureau of Labor Statistics 2020 wage data
and 2020-2030 employment projections
.
“Projected growth” represents the estimated change in total employment over the projections period (2020-2030). “Projected job openings” represent openings due to growth and replacement.

Sources of Additional Information

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Disclaimer:
Sources are listed to provide additional information on related jobs, specialties, and/or industries.
Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

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ONET Insights: Transportation, Storage, and Distribution Managers

Tasks

Technology Skills

Knowledge

Skills

Abilities

Work Activities

Detailed Work Activities

Work Context

Job Zone

Interests

Work Styles

Work Values

Wages & Employment Trends

Sources of Additional Information

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