Dianne Pajo https://kairosservicesinc.com 2m 377 #disabilities
The views of this article are the perspective of the author and may not be reflective of Confessions of the Professions.
Taking accessibility into account when designing customer experiences is essential to ensure individuals with disabilities can participate fully. When businesses don’t consider each person’s unique needs, customers have a harder time navigating your products and services.
Here are a few ways to make your business more accessible for people with disabilities.
Provide Parking Close to the Entrance
Persons with disabilities should only have to cover a minimum distance when entering or exiting parking lots and buildings. Those who use mobility aids may need to fully open a door to enter a building, so it’s important to ensure the space is adequately sized and free from obstructions.
Parking spaces should be wide enough to accommodate larger vehicles and multiple people around them. Accessible parking spaces should have a direct route into the building that’s clearly marked. The facility should also be accessible, with ramps and automatic doors for easy use.
Comply With Local Laws and Regulations
Accessibility is becoming increasingly important at the legal and political levels. Laws and regulations stipulate specific requirements that should be closely followed to ensure proper accessibility for customers. Failing to do so can result in fees and reputational damage.
Businesses that don’t take the time to reinforce proper procedures can see a rise in discriminatory practices throughout the workplace, whether intended or not. Job postings that are accessible and compliant with the necessary regulations will ensure your hiring practices are inclusive.
Train and Support Staff
Businesses that hire or work with individuals with disabilities should have the proper support systems in place to ensure everyone is treated fairly and with respect. Companies that want to ensure accessibility must be flexible when adopting new strategies and priorities.
Finding policy gaps and addressing core needs will allow you to build a genuinely inclusive organizational culture. Individuals with disabilities may need extra assistance or personalized equipment. Training staff in their responsibilities toward others will ensure operations run smoothly.
Take the Time To Learn About Individual Needs
No two individuals with disabilities have the exact same needs. Understanding each person’s unique situation will allow you to adapt critical business processes for better results.
Making your business more accessible for persons with disabilities will ensure your customers and staff are as comfortable as possible.
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